Privacy Policy

Effective Date: 23 August 2026

Company: MB “Ecopal Clean Environment Company INC”

Registered Office: Girulių g. 5, LT-12124 Vilnius, Lithuania

Company Registration No.: 308072385

Website: ecopalglobaleu.com

Email: contact@ecopalglobaleu.com

Phone: +8801937907005

MB “Ecopal Clean Environment Company INC” respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting information, purchasing products where applicable, or using our eco-friendly products, marketplace offerings, and environmental resource-management solutions.

1. Information We Collect

Contact Information

We may collect your name, email address, phone number, company or organization details, delivery information where applicable, and other information you voluntarily provide when contacting us, requesting information, communicating with our team, or using our services.

Transaction and Order Information

Where products or services are purchased through our website or marketplace, we may collect information necessary to process and manage orders, including customer details, billing information, delivery details, order information, and transaction-related records. Payment card or banking credentials are not intentionally stored by Ecopal where payment processing is handled by independent payment service providers.

Usage Data

We may collect technical and usage information such as IP address, browser type, device information, operating system, pages visited, referring pages, approximate location information, access times, and website interaction data.

Cookies & Tracking Information

Our website may use cookies, analytics tools, and similar technologies to maintain website functionality, understand visitor behavior, improve performance, and enhance the user experience.

Important Notice: MB “Ecopal Clean Environment Company INC” operates as a commercial company focused on environmentally responsible products, eco-commerce, marketplace activities, and resource-efficiency solutions relating to water use, energy consumption, and waste reduction. We do not provide banking, investment, lending, insurance, brokerage, cryptocurrency, money-transfer, payment-processing, or other regulated financial services.

2. How We Use Your Information

We may use personal information for the following purposes:

• Responding to inquiries and customer requests
• Providing information about our eco-friendly products, marketplace offerings, and environmental solutions
• Processing and managing product orders and related customer requests where applicable
• Communicating with customers, vendors, suppliers, and business partners
• Providing information relating to water, energy, waste-reduction, and environmentally responsible solutions
• Improving website functionality, performance, and user experience
• Understanding website usage and improving our products and services
• Managing business relationships with vendors, suppliers, and service providers
• Preventing fraud, misuse, unauthorized access, and other security issues
• Complying with applicable legal, regulatory, accounting, and administrative requirements

3. Legal Basis for Processing Personal Data

Where applicable under EU data protection law, including the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

• Performance of a contract or steps taken at your request before entering into a contract
• Compliance with legal and regulatory obligations
• Our legitimate business interests, where those interests do not override your fundamental rights and freedoms
• Your consent, where consent is required

4. Sharing Your Information

MB “Ecopal Clean Environment Company INC” does not sell, rent, or trade personal data.

Personal information may be shared only where reasonably necessary and appropriate, including:

• With website hosting, technology, analytics, communication, and other service providers necessary to operate our website and business
• With vendors, suppliers, delivery providers, or other commercial partners where necessary to fulfill customer orders or provide requested products or services
• With professional advisers or business service providers where necessary for legitimate business purposes
• With competent authorities where disclosure is required by applicable law or regulatory requirements
• Where necessary to protect the company’s rights, property, systems, customers, or security

Where third-party service providers process personal data on our behalf, we seek to ensure that appropriate contractual, technical, and organizational safeguards are applied where required by applicable law.

5. Cookies and Tracking

The website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, analyze performance, and improve user experience.

Depending on the technologies implemented on the website, cookies may include necessary cookies, functional cookies, analytics cookies, and other technologies used for legitimate website purposes.

Where legally required, non-essential cookies will be used only after obtaining the appropriate user consent. Users may also manage or disable cookies through their browser settings, although disabling certain cookies may affect website functionality.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, vendors, suppliers, or service providers. These third parties operate under their own privacy policies and terms.

MB “Ecopal Clean Environment Company INC” is not responsible for the privacy practices, security, content, or data-processing activities of third-party websites or services. Users are encouraged to review the applicable privacy policies before providing personal information to third parties.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, provide requested services, resolve disputes, prevent misuse, or comply with applicable legal, accounting, tax, and regulatory obligations.

When personal information is no longer required, it will be deleted, anonymized, or securely disposed of where reasonably practicable and legally permitted.

8. Your Rights Under EU Data Protection Regulations

Subject to applicable law and certain legal limitations, individuals may have the right to:

• Request access to personal data held about them
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where legally applicable
• Request restriction of processing in certain circumstances
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request portability of personal data where the right applies

Privacy-related requests can be submitted to contact@ecopalglobaleu.com.

Where applicable, individuals may also have the right to lodge a complaint with the competent data protection supervisory authority.

9. Data Security

MB “Ecopal Clean Environment Company INC” takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include access controls, secure communications, appropriate website security practices, service-provider safeguards, and other measures appropriate to the nature of the information processed.

However, no internet transmission, electronic storage system, or online service can guarantee absolute security. Users should therefore understand that no method of transmission or storage can be guaranteed to be completely secure.

10. Children’s Privacy

Our website and commercial services are not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, they may contact us at contact@ecopalglobaleu.com so that we can review and take appropriate action.

11. International Data Transfers

Some of our technology, hosting, communication, analytics, or other service providers may process personal data outside Lithuania or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we will seek to ensure that appropriate safeguards are applied where required under applicable data protection law, including applicable contractual safeguards or other lawful transfer mechanisms.

12. Changes to This Privacy Policy

MB “Ecopal Clean Environment Company INC” may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, applicable laws, regulatory requirements, or data-processing practices.

Any material changes will be published on this page together with an updated effective date. Users are encouraged to review this Privacy Policy periodically.

13. Contact Information

Legal Entity: MB “Ecopal Clean Environment Company INC”

Company Registration No.: 308072385

Registered Office: Girulių g. 5, LT-12124 Vilnius, Lithuania

Email: contact@ecopalglobaleu.com

Phone: +8801937907005

Website: ecopalglobaleu.com